Supportive Services

Our Supportive Services program offers assistance to families in need with a wide variety of services. They help individuals and families in crisis or struggling to make ends meet.

Our TANF Facilitators assist individuals and families with housing stabilization needs working toward goals set by the family. Services include budget counseling, information, skill building, and help accessing needed resources. Support may include temporary financial assistance for transportation and housing needs based on income and program guidelines.

Our Housing Facilitators assist families who are homeless or at high risk of becoming homeless. Intensive case managers provide home-visiting services. The support provided adjusts to families’ needs, ranging from temporary rental and utility assistance for at risk families to temporary or permanent housing for homeless families.

Our Supportive Services program can help with:

  • Utility assistance
  • Heat assistance
  • Rental assistance
  • Budgeting and financial assistance
  • Transportation assistance
  • Employment assistance
  • Resume assistance
  • Referral to community and government services
  • Temporary or permanent housing for homeless families


Canastota Office: 315-697-3588 or Morrisville Office: 315-684-3144

Warming Sites

If you are homeless and stuck out in the cold, individuals/families can go to any Madison County warming site during their normal business hours to warm up, have access to some refreshments, a telephone as well as receive hygiene supplies and information on assistance during the cold weather. See flyer for more information:

Code Blue Information 2023-2024

In need of cold weather gear or hygiene supplies such as hats, gloves, shampoo, and deodorant?  See our Code Blue Closet flyer here:

Code Blue Closet 2023-2024