Client Stories

Carlie, resident at our Transitional Apartments, wants to thank the Housing team and everyone at CAP that has helped her on her journey to a better life for herself and her family.

“The housing program has helped me in so many ways. It has given me the right resources to be able to make progress in my housing search. My worker, Sandi, has helped me reach out to resources as well as helping me to handle and overcome obstacles I have come across… Kodi and Jessica have been very helpful and understanding when it comes to situations and if I need anything.”

In the fall of 2017, a family with a newborn baby came to CAP seeking housing assistance.  The family had been couch surfing with no place to call home.  The family was quickly connected to our Healthy Families team.  Initially the family was very shy and reserved. They struggled with the concept of trust and being the best parents they could with limited resources.  Through relationship building, communication, and kept promises, the family support worker and family started to work through the ins-and-outs of being new parents.  Over the course of time they started to build a strong relationship of trust and concept of dependability.

A year later, the family continues to flourish and push forward.  Both parents are employed and living in their own apartment.  They have both gotten their license, bought a car and are completely off all public services.  Their infant is a very loving little boy who developmentally is above average.  The family contributes their success to the services offered through Community Action and the support they have obtained through being connected with the Healthy Families Program.

Heather, mother of five, moved into our Transitional Housing on February 16th.   She says “Community Action helped with not only housing, but clothing, birth certificates, referrals, rides, advocating, and so much more.  I wouldn’t be where I am now if it wasn’t for this program.”  Of Housing Coordinator Sandi Bain, Heather says “it would be unfair to say she is just a caseworker.  She’s been my teacher, my voice, my friend and a shoulder to cry on.  She’s seen me at my lowest and has been right by my side through everything I have overcome and accomplished.”  Never thinking she would overcome homelessness, she says “we now have a bright and clear outlook and future to enjoy and look forward to.”  We at CAP wish them all the best and look forward to seeing what the future holds for Heather and her family.